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Privacy Policy

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PRIVACY POLICY
The protection of your privacy and personal data is an important matter to which we are
committed in all of our business relationships. We respect the confidentiality of your personal
data and are always guided in our activities by the Personal Data Protection Act and this
Privacy Policy.

1. Scope of Privacy Policy
The protection of your privacy and personal data is an important matter to which we are
committed in all of our business relationships. We respect the confidentiality of your personal
data and are always guided in our activities by the Personal Data Protection Act and this
Privacy Policy. 1. Scope of Privacy Policy The purpose of this Privacy Policy is to provide
you with information about how PackTailor uses personal data, which information about
users of the PackTailor website may be collected, analysed and subsequently used,
transferred to third parties or otherwise processed.

2. Data collection
2.1. The information you provide is generally not necessary for the use of our online
services and for the disclosure of personal data, unless you make a purchase from our
online store. However, if personal data (name, postal address, e-mail address) are collected
in the course of the provision of our online services, this is done for the purpose of fulfilling
the order placed through our online store. For example, if you wish to order products
(packaging) from our website, we will ask for your e-mail address and information that will
allow us to fulfil the order and verify that the information you have provided is correct.
2.2. Automatically collected information. To ensure data security and to improve the user
experience, we also collect non-personal information in connection with our online services.
For example, we record information about the web browser, operating system and domain
name you were using when visiting our website, the number of times you have visited our
website, the average time you spent on our website and the pages you viewed. Such
automatically collected data will not be linked to data collected from other sources. At the
same time, we reserve the right to verify this information ex post if we receive specific
indications of illegal activities. 2.3. Online analysis. In order to continuously optimise
functionality and ensure maximum user-friendliness, some of our web services use the
following web analytics services and social media plug-ins. The data used for these
purposes are always non-personal. PackTailor’s Privacy Policy does not apply to online
services provided by third parties. The services: Google Analytics: For more information on
the terms of use and privacy policy, please consult www.google.com/analytics/terms/gb.html
or https://www.google.com/policies.

3. Use of personal data

In principle, the data you provide will only be used for the purposes specified. These
objectives include in particular:
?   Provision, improvement and support of our online services: this includes analysing
the data, identifying usage trends and calculating usage patterns and statistics.
?   Marketing: your personal data will only be used for marketing purposes, such as
surveys or promotional campaigns, if you have given your consent. In this case, your
data will be retained for 1 year unless longer retention for other reasons is legally
permitted. You can withdraw your consent to the use of your personal data for
marketing purposes at any time. For more information, see paragraph 5.
?   Requesting reports or other information material: if you request reports or other
information material from us, the personal information you provide will only be used
for the purpose of processing your request and will then be retained for a maximum
of 1 year. We may use the services of third parties to fulfill orders, to whom we will
transfer your data only for the purpose of fulfilling your order. We will only use the
personal data provided by you for other purposes if you have given your consent.
?   Use of the contact form: if you use the contact form to submit a query, the information
you provide, including your contact details, will be used to process the query and will
be stored for later use should the need for follow-up arise. We may also transfer your
personal data to relevant third parties if this is necessary to process your request.
Your personal data will be retained for as long as it is necessary to process your
request and for a maximum of 1 year, unless longer retention for other reasons is
legally permitted.

4. Transfer and disclosure of your personal information. Depending on the type of activity
you request (e.g., returning a call, placing an order, requesting services or information, etc.),
we may transfer your information to third parties involved in fulfilling your order (e.g., courier
companies or manufacturing companies, etc.). We may also be required to disclose personal
information in connection with legal requirements or rights and contractual obligations.
?   Transfer of data to third parties: we work with external service providers (e.g.
manufacturers, courier companies, postal services) to fulfil certain orders and provide
certain services. Such service providers will be authorised to use or transfer the data
we collect and process only for the purposes of fulfilling PackTailor’s orders.
?   Compliance with laws and other similar obligations: we will transfer your personal
information in order to: (i) comply with or enforce any law, regulation, governmental
directions or mandatory measures; (ii) identify and prevent security risks, fraud or
other malicious activities; (iii) protect and/or exercise the property and rights of
PackTailor or third parties; and (iv) protect the rights and safety of our employees and
third parties.

5. Right to information, withdrawal and deletion of your personal data. You have the right to
request written information about your personal data held by us. You also have the right, in
relation to the use of your personal data, to request the rectification, erasure, blocking or
restriction of the processing of your personal data and to lodge a complaint with the Data

Protection Authority. For such requests, as well as for any other questions, please refer to
the contact details in paragraph 7.

6. Data security
PackTailor uses a wide range of data security measures to ensure the confidentiality and
integrity of your personal information. However, given the structure of the Internet, we would
like to draw your attention to the fact that there may be security vulnerabilities in the
transmission of data over the Internet (e.g. in e-mail communications) and that absolute
protection of data from third parties is not possible.

7. Contacts
Any questions regarding this Privacy Policy or the processing of your data should be sent by
e-mail to info@packtailor.com

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Contact
Tallinn, Estonia
info@packtailor.com
+372 5673 5531

Contact
Tallinn, Estonia
info@packtailor.com
+372 5673 5531